Delivery & Returns
Worldwide Delivery
UK - Sent with Royal Mail or FedEx
- Standard Delivery: 3-5 working days. Free in the UK £15 or over, or £2.50 for orders under £15.
- Express (1-2 day) delivery is £4.50 in the UK
- Next Day Guaranteed (1 working day) is £13.95
International - Sent with Royal Mail or FedEx
Country |
Price |
Free Express Shipping |
|
Ireland, Belgium, Luxembourg, Monaco, Netherlands |
€9.99 | Free Over €75 |
|
France, Germany |
€10.99 | Free Over €75 |
|
Cyprus, Malta |
€29.99 | Free Over €75 |
|
Italy, Portugal, Spain, Austria, Finland, Greece |
€14.99 | Free Over €75 |
|
Denmark |
125.00 DKK | Free Over 675 DKK |
|
Poland |
74.99 PLN | Free Over 380 PLN |
|
Sweden |
199.99 SEK | Free Over 1,000 SEK |
|
Switzerland |
21.99 CHF | Free Over 100 CHF |
|
USA |
$21.99 USD | Free Over $100 USD |
|
Canada |
$33.99 CAD | Free Over $135 CAD |
|
Mexico |
£30 GBP | Free Over £100 GBP |
Rest of World
Any countries not listed above will be sent express, tracked for £29.99.
Import Duty
Please note import duty to countries outside the UK may be applied by customs in your country. These fees have to be paid by you.
Returns
We offer simple 30 day returns, and any orders during December can be returned until the end of January. Any return must be unused/unopened. You can create a return in your account if you have one, or contact us to let us know you're returning your order. Our returns address is:
Raquex
Pinketts, Larkfield
Cooks Hill
Wick
WR10 3PA
Please note we do not currently have a free returns option.