Terms of Website Use

Who we are and how to contact us

raquex.com is a site operated by Raquex Ltd (“we” or “us”). We are registered in England and Wales under company number 11840649 and have our registered office at Pinketts, Larkfield, Cooks Hill, WR10 3PA.

To contact us, please email raquex.com.

 

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.

 

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
• Our Cookie Policy, which sets out information about the cookies on our site.

Our site is only for primarily users in the European Union (EU) but sells worldwide

Our site is directed to people residing in the EU. We do not represent that content available on or through our site is appropriate for use or available in other locations.

 

Promotional offers

We offer customers reduced unit prices when buying multiple products. Such savings are shown on product pages or at the checkout. These savings cannot be used in conjunction with any other offers or promotional codes. If a promotional code is used, the marked savings may be removed at the checkout. Two promotional codes cannot be used in conjunction with each other, and any marked savings cannot be used with a promotional code. We reserve the right to end a promotion (also known as a coupon or voucher) at any time, unless an end date is specified somewhere on our website.

We reserve the right to cancel an order should a promotion be abused; an example of this is a discount code given after placing an order, for that order to be cancelled by the customer to place a subsequent order using the code.

 

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

We are not responsible for viruses and you must not introduce them

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 

Pricing

While we make every effort to make our pricing as accurate as possible, sometimes pricing errors may still appear. If a product has been incorrectly priced we reserve the right to cancel the order and not fulfil it.